Waikato Dairy & Commercial Breakdowns: 24/7 emergency breakdown support, with priority response for urgent dairy refrigeration failures, subject to availability
Direct to Stefan: 07 899 8000
CAMBRIDGE BASED • SERVICING WAIPA & BEYOND

Dairy Refrigeration & Milk Vat Repairs in Cambridge, Waikato

Keep the cold chain moving.

Reliable refrigeration and HVAC for dairy farms, commercial kitchens, businesses and homes across Waipā. When the temperature matters, call ProRef for practical support.

Dairy-First Expertise
Local Breakdown Support
Practical Advice, No Guesswork
ProRef Cambridge — Professional Refrigeration Services. Farm refrigeration, commercial refrigeration, air conditioning and 24-hour breakdown service. 07 899 8000. info@proref.co.nz

THE PROREF DIFFERENCE

Good service is knowing what failure costs.

A warm cool room, a struggling milk vat or a failing heat pump is never just an equipment problem. It is product, production, staff time and customer trust on the line.

Professional Refrigeration Services Limited (ProRef) is a Cambridge-based, owner-operated refrigeration and HVAC business supporting dairy farmers, local businesses and homeowners throughout Waikato. Led by a refrigeration engineer with over 11 years of hands-on industry experience, we focus on practical advice, reliable workmanship and long-term customer relationships.

Working alongside Professional Farm Services Limited (PFS), a separate business, we combine refrigeration expertise with dairy farm services and equipment knowledge. Together, we are developing secondary chilled-water milk-cooling packages to improve pre-cooling performance while retaining existing direct expansion (DX) milk vats where suitable. These packages are in development and have not been formally launched.

Talk to Stefan See How We Work
01

LISTEN BEFORE WE TOUCH

We ask what happened, what changed, and what is at risk before unbolting panels. Your context informs the right fix.

02

FIX THE CAUSE, NOT ONLY THE SYMPTOM

Resetting a tripped breaker or topping up gas without finding the leak is not a repair. We solve the root failure.

03

LEAVE IT BETTER THAN WE FOUND IT

Clean work areas, tested operating pressures, tidied wiring, and clear handover notes so you know the state of your gear.

WHAT WE DO

Cold, comfortable, working as it should.

From a dairy shed at 5am to a café cabinet before the doors open, we work around the reality of your day across Cambridge, Waipā and surrounding districts.

01 / SERVICE

Farm Refrigeration & Milk Cooling

Breakdown repairs, preventative maintenance, servicing and upgrades to help your milk-cooling system perform reliably through the season.

  • Milk vat refrigeration servicing, breakdown repairs & system upgrades
  • Ice bank systems & secondary water chilling, including PFS & ProRef secondary milk-cooling packages
  • Plate cooler cleaning, servicing & milk-cooling performance checks
  • Heat recovery systems to help heat vat wash water

PFS & ProRef secondary milk-cooling packages are being jointly developed and have not been formally launched.

02 / SERVICE

Commercial Refrigeration

Fault-finding, practical repairs and new installations for walk-in cool rooms, freezers, food prep cabinets and display units. Built to keep your stock safe.

  • Custom coolroom & freezer supply, installation & upgrades
  • Temperature control repairs & equipment performance checks
  • Cooling faults, icing problems, fan repairs & door seals
  • Leak detection, servicing & preventative maintenance
03 / SERVICE

Commercial HVAC

Heating, cooling and ventilation support for workplaces, shops and commercial premises. Practical installations, repairs and ongoing care.

  • Commercial office, retail & workshop heat pump & air conditioning installs
  • Fresh air ventilation, extraction & airflow improvements
  • Scheduled servicing, filter cleaning & performance inspections
  • Preventative maintenance for commercial premises
04 / SERVICE

Residential HVAC

Straightforward heating and cooling advice, precision installation and ongoing care for local homes across Cambridge and the wider Waipā region.

  • Wall-mounted heat pumps & whole-home ducted systems
  • Heat pump sizing advice to suit your home
  • New installations, replacements & system upgrades
  • Heat pump servicing, cleaning & performance checks

WHO WE HELP

Different businesses. Same expectation.

When a system matters to your day, you need a refrigeration partner who understands the operational pressure, not just the mechanical parts.

Dairy Farms

Milk-cooling repairs, servicing and upgrades to support milk quality and reliable farm operation.

Cafés & Restaurants

Keep ingredients cold, prep kitchens comfortable, and service moving without unexpected food spoilage.

Commercial Sites

Planned care and breakdown support for food processors, packhouses, butcheries and storage sites.

Local Homes

Practical heating and cooling advice and professional heat pump installation for year-round family comfort.

Dairy Industry Compliance

MPI Milk Cooling Rules: Protecting Your Quality

We assess, service and upgrade milk-cooling systems to help dairy farmers meet MPI and dairy company milk-cooling requirements. Recommendations are based on your farm’s equipment, water supply, milking demands and operating conditions.

Milk needs to reach the required cooling temperatures within the applicable time limits and remain at the required storage temperature until collection. Confirm the current requirements and any exceptions for your operation with MPI and your dairy company.

System design, site conditions, operation and commissioning affect actual performance. An assessment or upgrade does not automatically establish compliance. View official MPI dairy guidance.

Book a Pre-Season Dairy Audit

Waikato Dairy Cooling Assessment

General guidance only. This tool cannot determine compliance; an on-farm assessment and measured cooling records are needed.

Review summer cooling performance Warmer water can reduce pre-cooling performance. Review recorded milk temperatures, water flow and equipment condition before peak demand.

HOW WE WORK

No runaround. Just a clear next step.

A straightforward process designed for busy operators and real-world equipment across the Waikato.

01

You Call

Tell us what has changed, what is at risk and where your site is located. We establish urgency immediately.

02

We Diagnose

We arrive with proper diagnostic equipment, inspect the system thoroughly and explain exactly what we find.

03

We Fix or Plan

You get practical options, with the urgency and cost made clear upfront. No surprises on your invoice.

04

You Get On With It

The system is pressure-tested, the site is clean and tidy, and the next preventative steps are documented.

SERVICE COVERAGE

Cambridge base. Servicing Waipā and beyond.

Based in Cambridge, ProRef provides refrigeration and HVAC services throughout Waipā, Hamilton and surrounding Waikato communities. We also support customers further afield by arrangement.

Select a district to view local service information. Travel charges may apply depending on location.

Cambridge & Surrounds

Our primary home base for dairy sheds, local hospitality cool rooms, retail display refrigeration, and residential heat pumps across Cambridge, Leamington, Hautapu, and Fencourt.

Travel: Charges may apply
Emergency support: Subject to availability
Primary Focus: Vat Cooling, Coolrooms, HVAC
Call Stefan from This Area Send Location Details

START A CONVERSATION

Let's get your system sorted.

For urgent breakdowns, calling is the fastest route. For planned work, new builds or servicing, send a few details and we'll get back to you promptly.

Monday to Friday: 8:00 am to 4:30 pm. Emergency breakdown support: 24/7, subject to availability. Response times depend on technician availability, location and existing commitments. Standard rates apply during normal hours; additional after-hours and emergency charges are explained when arranging service.

Call Direct

07 899 8000

Direct to Stefan Morrison • 24/7 emergency support, subject to availability

Email ProRef

info@proref.co.nz

Quotes, plans, tender specifications & non-urgent servicing

Service Hub

Cambridge, Waikato, New Zealand

Servicing Waipā, Matamata-Piako, Hamilton & South Waikato

Service Enquiry

What can we help with? Select urgency to help us respond appropriately.

For urgent breakdowns during milking or peak service hours, calling 07 899 8000 directly is the fastest route.

COMMON QUESTIONS

Clear answers. No runaround.

How fast do you respond to urgent dairy milk vat breakdowns?
We provide 24/7 emergency breakdown support, with priority response for urgent dairy refrigeration failures. ProRef is owner-operated, so actual response times depend on technician availability, location and existing commitments. Call 07 899 8000 to discuss your breakdown and availability.
What are your standard labour and after-hours callout rates?
Normal business hours are Monday to Friday, 8:00 am to 4:30 pm. Emergency breakdown support is available 24/7, subject to availability. Standard service rates apply during normal business hours. After-hours and emergency callouts attract additional charges, which will be explained when arranging your service. Travel charges may apply depending on location.
What is involved in pre-season dairy refrigeration maintenance?
We inspect and service your refrigeration equipment, clean cooling components, check water flow and review milk-cooling performance. We explain any repairs or upgrades that may help prepare your system for peak demand. Actual performance depends on equipment, site conditions, operation and commissioning.
Do you build commercial coolrooms and freezers from scratch?
Yes. We supply and install custom coolrooms and freezers for butcheries, packhouses, restaurants and food producers, including equipment selection, temperature controls and commissioning to suit the site.
What brands of equipment do you service?
We support a range of dairy and commercial refrigeration equipment and residential heat pumps. Tell us the make, model and symptoms when arranging service so we can confirm how we can help. Repairs depend on the fault and availability of suitable parts.
Call 07 899 8000 Send Enquiry